© 2019 iConnect Company Pty Ltd All Rights Reserved.   For Questions /  Contact us at masterclasshelp@gmail.com

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iConnect Company Event Terms

Last updated: 24 March, 2019

Application

These Event terms apply to iConnect Company Pty Ltd's ACN 620 867 236 ("iConnect Company") conferences and any other iConnect Company events, courses or programs (including assessments), (each an "Event"), unless the Event has its own specific terms, in which case those terms will apply to the extent of any inconsistency with these Event Terms. 

These Event Terms govern iConnect Company and each person ("Attendee, You or Your") who has either: (1) registered or enrolled to attend  or participate in an Event; or (2) been invited by iConnect Company to attend the Event.

In these Event Terms, the term “Registration” includes “enrolment”, and “Register” (which includes “enrol”) has a corresponding meaning.

Please read these Event Terms carefully as they contain important information. You acknowledge that You have read and agree to be bound by these Event Terms upon: (1) submitting Your Registration to iConnect Company (whether hard copy or electronic); or (2) attending or participating in the Event if You are not required to Register for the Event.

1. Registrations

1.1 Your Registration is subject to acceptance by iConnect Company which acceptance will be confirmed in writing (including but not limited to email) ("In Writing") after iConnect Company has received Your fully completed Registration, the fee (if required) related to your registration ("Fee") and any required supporting documents. iConnect Company may in its absolute discretion for any reason refuse to accept Your Registration.

1.2 iConnect Company’s preferred method of Registration is online. If You encounter difficulties with online Registrations, please contact us.

1.3 iConnect Company may provide offline Registrations via email. iConnect Company will use its best efforts to process offline Registrations within two (2) working days of receipt.

1.4 If iConnect Company has invited you in writing to attend the Event without the need to Register and / or make any payment, You must provide Your confirmation of attendance to iConnect Company within the time specified in the invitation (if any) in order for iConnect Company to register You for the Event.

1.5 The Fee for the Event is correct at the time of publication. iConnect Company reserves the right to change the Fee at any time but changes will not affect Registrations which have already been confirmed In Writing by iConnect Company.

1.6 Attendees travelling from overseas or out of state locations should obtain an Event confirmation from iConnect Company before confirming their travel arrangements. You remain solely responsible for any travel arrangements that you make.

2. Cancellation or Transfers by Attendee

2.1 Cancellation

2.1.1 Notification of cancellation of Your Registration for the Event must be made In Writing ("Notification") and sent to iConnect Company by email to the attention of Event Facilitator. The Notification must include all relevant information regarding the bank account to which a possible refund may be remitted.

2.1.2 If the notification is received by iConnect Company ninety (90) working days or more before the date of the Event ("Final Cancellation Date"), iConnect Company will provide You with a refund of the Fee minus any reasonable administration costs (as determined by iConnect Company). No refunds will be made for cancellations received after the Final Cancellation Date.

2.1.3 Subject to clause 2.1.2, no refunds will be given for Your cancellation of, or non-attendance at, any part of an Event. To avoid doubt, this clause 2.1.3 also applies to multi-day Events (held across more than one day). So, for example, if You Registered for a two-day workshop, there is no refund for day one if You only attend day two.

2.2 Transfers

You may transfer to another activity at the Event (for example, sessions, luncheons, workshops, presentations, seminars or any other activity offered at the Event, if any) ("Activity") by notifying iConnect Company in writing at least five (5) working days prior to the Activity. Transfers are subject to the applicable Registration Fee (if any) for the Activity that You are seeking a transfer to. You may be eligible to transfer your ticket to another subject with the prior approval of iConnect Company in writing.

2.3 Substitution

If You wish to send a substitute person to the Event or to an Activity in Your place, You must advise iConnect Company In Writing within ninety (90) working days prior to the Event or Activity. Substitutions are subject to any additional fees relevant in the circumstances.

3. iConnect Company’s rights

3.1 iConnect Company reserves the right at any time to:

(a) change the format, participants, speakers, lecturers, qualification of amended speakers, content, location and timing and date of the Event, or any other aspect;

(b) postpone the Event or any part of the Event; or 

(c) cancel the Event or any part of the Event, and will not be liable to You for any damages, costs, losses or expenses of any kind incurred or suffered by You as a result of or in relation to iConnect Company modifying, postponing or cancelling the Event or any part of the Event.

3.2 If the Event is cancelled or postponed by iConnect Company:

(a) for reasons that are beyond its reasonable control, iConnect Company may retain the Fee and will not be required to make any refund of the Fee; or

(b) for reasons other than as set out in clause 3.2(a), iConnect Company will refund the Fee minus any reasonable administration costs (as determined by iConnect Company).

4. Your rights and obligations at the Event

4.1 iConnect Company reserves the right, without any liability, to refuse admission to, or to eject You from the Event, in its absolute discretion, including (without limitation), for failure to comply with these Event Terms or if in the opinion of iConnect Company You represent a security risk, nuisance or annoyance to the running of the Event.

4.2 You agree to comply with all reasonable instructions issued by iConnect Company or the operator of the venue for the Event.

4.3 All unauthorised photography and the recording or transmitting of audio or visual material, data or information is expressly prohibited at the Event and/or in or at the venue.

 4.4 You acknowledge that You may be filmed, sound recorded and/or photographed by iConnect Company, the media or any other party at the Event and iConnect Company may use or approve the use of the film, sound recording and/or photograph for any purpose and in any way whatsoever.

5. Limitations of Liability and Indemnity

5.1 Provisions of the Competition and Consumer Act 2010 and other laws in force from time to time in Australia may impose guarantees, warranties, conditions and obligations on iConnect Company ("Consumer Guarantees"). If any of these Event Terms are inconsistent with a Consumer Guarantee, the Consumer Guarantee will apply to the extent of such inconsistency. To the extent permitted by law iConnect Company’s liability and Your sole remedy will be limited to the refund of the Fee paid to iConnect Company. Subject to any applicable Consumer Guarantees, all guarantees, representations, conditions and warranties of any nature are expressly excluded.

5.2 Subject to any Consumer Guarantees and to the maximum extent permitted by applicable law, iConnect Company, its employees, agents and contractors will not be liable for personal injury or death, property damage, or any other loss (including without limitation, liability for negligence, breach of these Event Terms or any other agreement), damage, cost or expense (including, without limitation, loss of profits, business interruption, loss of information, indirect, special, punitive or consequential loss or damage) that You may incur or suffer arising out of or in connection with the Event.

5.3 You agree to fully indemnify and hold iConnect Company, its employees, agents, contractors and sub-contractors ("Representatives") harmless from any claim, cost, demand, liability or damage (including legal costs, professional costs and other expenses on a full indemnity basis) incurred by iConnect Company and/or its Representatives arising out of or in connection with the Event, including but not limited to: (1) a breach of these Event Terms; (2) Your use of the venue or attendance at the Event; (3) any damage to the venue or any goods located at the venue; or (4) the infringement of any intellectual property or other right of any third party (including the venue) by You.

6. General

6.1 iConnect Company reserves the right to amend these Event Terms from time to time and You will be subject to the terms in force at the time iConnect Company Registers You for the Event or You attend the Event, if you do not need to Register, whichever is applicable.

6.2 Any failure, delay or relaxation on the part of a party in exercising, in part or whole, any power, right or remedy conferred upon that party by these Event Terms shall not operate as a waiver of that power, right or remedy.

6.3 If any provision of these Event Terms is invalid or not enforceable by a court of competent jurisdiction, the relevant term is to be read down and shall otherwise be capable of being severed to the extent of the invalidity or unenforceability without affecting the remaining provisions of these Event Terms.

6.4 These Event Terms are governed by and are to be construed in accordance with the laws in force in Queensland. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Queensland and waives any objection that it may have that proceedings have been brought in an inconvenient forum.

7. PRIVACY STATEMENT

iConnect Company is committed to protecting Your privacy and the confidentiality and the security of personal information provided by You. The personal information You provide is necessary to process Your Registration form which may include updating Your record and profile information. We may use Your personal information to contact You about professional development and associated events, provide You with the latest news, to conduct analysis or market research to identify the ongoing needs of registrants, and to generally provide You with information on services and benefits. Personal information provided by You may be disclosed to external organisations that we engage for certain business functions such as our mailing houses, printers, technology service providers, ophthalmologists and marketing and communications agencies. Your personal information may be collected to enable You to access and use a iConnect Company online platform. Your personal information may be transferred or stored outside the country where the information was collected for the purposes stated above.

You have the right to access or correct any personal information we hold about You (subject to any applicable legal exceptions) and can do this via emailing us. You can also email us to opt out of receiving further communications from us. For more information on iConnect Company’s privacy practices, see our Privacy Policy.

iConnect Company’s Privacy Policy and Statement

1. Background

This document sets out the policy of the iConnect Company Group relating to the protection of the privacy of personal information. The iConnect Company Group consists of iConnect Company Ltd (“iConnect Company”), its subsidiary iConnect Company Advice Pty Ltd  (“iConnect Company Advice”) and all other related entities of iConnect Company.   

This policy document is intended to enable members and others who interact with the iConnect Company Group to understand what types of personal information we collect, and what we do with such information in performing our functions and in light of our privacy obligations.

We are committed to protecting the privacy of the personal information we collect and receive. This Privacy Policy seeks to explain how the iConnect Company Group collects, uses, discloses and otherwise handles personal information. It also seeks to explain how you can access and correct the personal information we hold about you or complain about any suspected privacy breach.

In some respects, the laws of jurisdictions outside Australia in which iConnect Company operates have additional requirements binding the iConnect Company Group. We are committed to complying with all such requirements.

A copy of this Privacy Policy is available on the iConnect Company’s website. A printed copy can be obtained free of charge by contacting our Privacy Officer (details under heading 12 below).

1.1. What is personal information?

Personal information means information or an opinion, whether true or not and whether recorded in a material form or not, about a living individual who is either identified or reasonably identifiable.

Examples include an individual’s name, address, contact number and email address.

1.2. Our obligations

The iConnect Company Group is required to comply with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (Privacy Act). The APPs regulate the manner in which personal information is handled throughout its life cycle, from collection/receipt to use and disclosure, storage, accessibility and disposal. 

We are also required to comply with other laws, including more specific privacy legislation in some circumstances, such as:

  • applicable data protection and privacy legislation of the other national jurisdictions in which the iConnect Company Group operates. An example is Hong Kong’s Personal Data (Privacy) Ordinance

  • applicable Australian State and Territory health privacy legislation (including the Victorian Health Records Act 2001) when we collect and handle certain health information; and

  • the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).

1.3. Employee records

The iConnect Company Group is generally exempt from the Privacy Act when it collects and handles employee records. However, our policy is to protect the personal information of its employees as it does other personal information.

2. The purposes for which we collect, hold, use and disclose personal information

Under iConnect Company’s Constitution, each member consents to iConnect Company disclosing the fact of membership, his or her Allocated Membership Status and current employer to any other person. iConnect Company may advise interested third parties (including member's employers, university tuition providers, and other professional organisations) of the status and category of iConnect Company members.

2.1. General

iConnect Company’s core services to members include education, training, the provision of information, technical support and advocacy. The main purposes for which we collect, hold, use and disclose personal information are to grow our membership, to provide services and benefits to our members, to alert them to opportunities in which they might be interested, and to maintain and extend our membership. Staff and members work together with local and international bodies to represent the views and concerns of the profession to governments, regulators, industries, academia and the general public. iConnect Company also interacts with non-members, both prospective members and also the general public.   

Likewise, iConnect Company Advice needs personal information to be able to perform its core and secondary functions in relation to the provision of independent financial advice services and credit activities to the clients of its Authorised Representatives, as well as oversight and training of those Authorised Representatives.

For those above purposes, the iConnect Company Group’s activities, in Australia and around the world, include: 

Membership management

Informing potential iConnect Company members and intermediaries about the benefits of membership:

  • processing applications for membership

  • managing memberships (for example, by sending out renewal notices and recording and updating membership details and profile information);

  • advertising; and

  • distributing our annual reports, and sending notices of iConnect Company meetings.

iConnect Company Advice Authorised Representatives and Adviser management

  • informing potential Authorised Representatives and Advisers about the benefits of authorisation

  • processing applications for authorisation

  • managing Authorised Representatives and their Advisers (for example sending out information and publications necessary to meet legislative requirements for providing financial advice and credit activities and meeting competency requirements including training)

  • auditing Authorised Representatives and Advisers.

Services and publications

  • distributing iConnect Company publications and newsletters, including INTHEBLACK magazine, INPRACTICE magazine, Network News and and The Bottom Line and iConnect Company Advice publications

  • the provision of other professional information and materials to iConnect Company members and non-members and iConnect Company Advice Authorised Representatives and Advisers

  • supporting various iConnect Company professional member advisory groups

  • supporting Divisional and Branch Councils and other iConnect Company member groups

  • organising and holding iConnect Company discussion groups to consider topics of interest to the accounting profession.

  • organising, promoting and running live chats and live interviews including digitally, online and face-to-face; and

  • providing iConnect Company members with access to and information about a range of current and future membership services and benefits, including member benefits (see further below).

Education, training and events

  • administering iConnect Company’s CPD program (including informing iConnect Company members about CPD requirements, developing, promoting and conducting CPD events for members and non-members, keeping records of CPD attendance and conducting CPD audits)

  • developing, promoting and conducting other iConnect Company and iConnect Company Advice events (whether digitally, online, face-to-face or otherwise), including for iConnect Company, seminars and conferences (including organising speakers, locations and catering, making travel arrangements where required and keeping attendance records)

  • developing, administering, supporting and assessing the iConnect Company Group’s educational programs, including the foundation and professional levels of the  study units and practice management distance learning

  • iConnect Company operating as a licensee trainer and assessor under ASIC's Regulatory Guide 146 Licensing: Training of financial product advisers (RG 146)

  • developing new iConnect Company public practice resources and services; and

  • marketing iConnect Company practice development materials to non-members as well as members.

Public Practice Certification

  • marketing iConnect Company practice development materials to non-members as well as iConnect Company members

  • informing iConnect Company members about public practice requirements and assessing public practice certificate applications

  • allowing accredited iConnect Company quality reviewers to perform quality reviews in relation to holders of public practice certificates in accordance with the requirements of iConnect Company’s By-Laws

  • managing New Zealand auditor regulation certification programs.

Professional conduct

  • ensuring that iConnect Company members comply with iConnect Company’s Constitution, By-Laws, Code of Professional Conduct, and Applicable Regulations: 

    • investigating and resolving complaints about iConnect Company members

    • referring iConnect Company members to the disciplinary tribunal if necessary

    • providing a secretariat to receive and take action on complaints and to support and service the disciplinary tribunal; and 

    • receiving, investigating and taking action on complaints about non-members (for example, where an individual incorrectly claims to be a iConnect Company member).

Use within the Group

  • as the operations of the various entities within the iConnect Company Group, whilst separate, can intersect, e.g. on a iConnect Company quality review of a Public Practitioner or on a Professional Conduct matter, in appropriate circumstances a  Group entity may share with another entity within the iConnect Company Group, the personal information you submit. Each entity in the iConnect Company Group is required to maintain the confidentiality of personal information and is restricted from using it for any purpose other than the purposes set out in this Privacy Policy. 

RG 146 Disclosure

  • as a Registered Training Organisation (RTO) with the Australian Skills Quality Authority (ASQA), iConnect Company, as the provider of RG146 modules, is required to comply with the Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS), a nationally agreed set of rules that requires the collection of consistent and accurate information on the vocational education and training (VET) sector, including personal and sensitive information. Statistical compilations of this information, disaggregated from personal identifiers, are in turn provided to regulators in the sector.

Indigenous Accountants Australia project

  • participation by iConnect Company in the Indigenous Accountants Australia initiative, and advising about potential internship, and employment opportunities.

Migration assistance 

  • assessing the skills of overseas accounting professionals, to determine whether they are eligible to migrate to Australia for study work or settlement and advising on migration outcomes.

Surveys, research and competitions

  • conducting surveys and market research for product and service improvement purposes and to compile statistics and analyse trends including surveys of iConnect Company Division and Branch Council members

  • considering research grant applications and administering research grants; and

  • conducting competitions and lucky draws.

General administration

  • receiving, investigating and taking action on complaints about how the iConnect Company Group has collected or handles personal information

  • recruiting iConnect Company Group staff and contractors

  • processing payments

  • answering queries and resolving complaints; and

  • using aggregated information for business analysis.

Other activities

The iConnect Company Group may also collect, hold, use and disclose personal information for other purposes explained at the time of collection or:

  • which are required or authorised by or under law (including, without limitation, privacy legislation); or

  • for which the individual has provided their consent.


 

iConnect Company Advice Pty Ltd (“iConnect Company Advice”)

Like iConnect Company, iConnect Company Advice receives and deals with personal information for the purposes of the latter’s business. Personal information is needed to be able to provide oversight of the activities of the latter’s Authorised Representatives and Advisers, to review the quality of financial advice services and credit activities provided by the Authorised Representatives and Advisers under iConnect Company Advice’s Australian Financial Services Licence and Australian Credit Licence, and to meet its legal obligations. iConnect Company and iConnect Company Advice may also share personal information in relation to the professional conduct administration of iConnect Company members and public practitioners’ quality reviews but only in so far as that personal information is relevant to the other.

For the purposes of the iConnect Company Advice business, we collect, hold, use and disclose personal information for analogous purposes as is described immediately above for iConnect Company and its members. This includes for:

  • the appointment, oversight, training and administration of the network of Authorised Representatives and Advisers

  • distribution of information

  • supporting professional groups

  • education, training and events

  • meeting regulatory requirements; and

  • audit of Authorised Representatives and Advisers

2.2. Direct marketing

The iConnect Company Group may use personal information of iConnect Company members and non-members, specifically your name and relevant address details and information about preferences for direct marketing, both as to the preferred communication channels for receiving direct marketing from the iConnect Company Group and the types of products and services of interest, to let people know about the iConnect Company Group’s services, facilities and benefits and those of third party partners, contractors and/or suppliers to the iConnect Company Group, where we have recipient consent. 

Under Australian law, the iConnect Company Group is not permitted to do so unless we have consent. Other jurisdictions, such as Hong Kong’s Personal Data (Privacy) Ordinance, have different restrictions on direct marketing. The iConnect Company Group is committed to abiding by the law wherever it operates.

Where permitted by law to do so, the iConnect Company Group or our partners, contractors and/or suppliers may contact persons for direct marketing purposes in a variety of ways, including by mail, email, SMS, telephone, online advertising or facsimile.

For example, where the iConnect Company Group has consent, we send:

  • iConnect Company members our member publications (see list above) 

  • information under our iConnect Company member benefits and other program offerings and advertising of the availability of goods, facilities and/or services in the classes of personal and business products and services, including credit cards and associated rewards, banking, lending and financial services, insurance, telecommunications services and devices, travel and leisure, news publications and subscriptions, technology, lifestyle offers, including premium wine deals, office supplies, business support services, professional development offerings and opportunities, including Congress; and

  • iConnect Company member research, including member surveys. 

The iConnect Company Group offerings may vary from time to time.

  • If you are a prospective iConnect Company member and have provided consent, we may use your personal information to contact you with information about the iConnect Company Group (including Update and Network news if you have completed a non-member subscriber form) and our current and future membership benefits, lifestyle benefits and events.

iConnect Company Advice and iConnect Company also market the services of the former’s Authorised Representatives under its Australian Financial Services Licence and Australian Credit Licence. Marketing is likely to include direct marketing, in compliance with Australian law.

Communication of your consent

You may communicate your consent to the iConnect Company Group’s use of your personal data for Direct Marketing free of charge by:

  • when providing the iConnect Company Group with your personal data through our website, clicking on the button indicating your consent

  • when providing the iConnect Company Group with your personal data through a form, signing on the form indicating your consent; or

  • following the instructions in the document on which you are providing your personal data to the iConnect Company Group.

Communicating about core issues

As a matter of law, iConnect Company members are members of the company, iConnect Company Ltd. Consequently, iConnect Company must be in a position to communicate with its members about certain core matters, including continuing education, licences such as public practice certificates, and professional conduct.

Under iConnect Company’s Constitution, members are required to keep iConnect Company informed about such matters as their qualifications and experience, and their address and employment details (all in Article 10); as well as providing for notices to be sent to members about membership and meetings (Articles 16 and 22), including as required for validly calling meetings.

iConnect Company also needs to communicate with the membership about continuing education requirements and opportunities to obtain and hold licences such as public practice certificates, and about professional conduct issues.

iConnect Company Advice has an even greater need to communicate with its Authorised Representatives and Advisers. To remain as Authorised Representatives and Advisers, there needs to be unimpeded communication between iConnect Company Advice and each Authorised Representative and Adviser about the myriad of matters which affect their provision of financial advice services and credit activities as Authorised Representatives and Advisers. Communications include those relating to legislative and regulatory compliance, policies and procedures, continuing education and audit.

Opting out

Subject to the above, where you have consented to receiving direct marketing communications from the iConnect Company Group, your consent will remain current until you advise us otherwise. However, you can, at no cost, opt out at any time, in the following ways:

  • members and prospective members of iConnect Company can update their communications preferences (including opting out of participating in surveys) by simply visiting the “Update my profile” page on the iConnect Company website; and

  • members, prospective members and non-members of iConnect Company can: 

    • send a letter to the iConnect Company Group’s Privacy Officer, iConnect Company, Level 20, 28 Freshwater Place, Southbank VIC 3006 or send an email to masterclasshelp@gmail.com

    • advise the iConnect Company Group if they receive a marketing call that they no longer wish to receive these calls; and 

    • use the unsubscribe facility that the iConnect Company Group includes in our commercial electronic messages (such as emails and SMSs) to opt out of receiving those messages.

Notification of source

If the iConnect Company Group has collected the personal information that we use to send you direct marketing material from a third party (for example a direct mail database provider), under Australian law you can ask us to notify you of our source of information, and the iConnect Company Group’s policy is to do so unless this is unreasonable or impracticable.

3. The kinds of personal information we collect and hold

3.1. General

The type of personal information that the iConnect Company Group collects and holds about you depends on the type of dealings that you have with us. For example, if you:

  • join as a member of iConnect Company, we collect information including your name, address, contact number, gender, date of birth, address, email address, proof of identity details, employment details, including your primary focus, for example taxation, educational qualifications, academic results, accreditation and CPD details, communication preferences and payment details; and we allocate you a member number and membership status

  • are involved on a Divisional or Branch Council of iConnect Company, an advisory, discussion or other member group we obtain your name, address, contact numbers, email, addresses, professional credentials and dietary requirements

  • undertake a iConnect Company Group professional program (such as the Program), we collect the same type of information as for iConnect Company members, as well as a photograph and digital signature to identify you for examinations

  • contact the iConnect Company Group with an enquiry, if you do not take advantage of the option to use anonymity or pseudonymity, depending on the nature of the enquiry, we record details about you and relating to the enquiry

  • attend a iConnect Company Group conference or seminar, we collect your contact details, address, Membership number (if applicable), employment details, payment details and any dietary and accessibility requirements

  • join iConnect Company’s student network, we collect information including your name, address, contact number, gender, date of birth, email address, country of permanent residency, proof of identity details, photograph employment details, including your primary focus, e.g. taxation, educational qualifications, academic results, accreditation and CPD details, communication preferences and payment details; and we allocate you a member number

  • are a supplier to the iConnect Company Group, we collect contact address details, usually including but not limited to all forms of contact and address, billing information and information about the goods or services you supply

  • are a sponsor of iConnect Company, we collect contact address details, usually including but not limited to all forms of contact and address, and information about the sponsorship

  • buy or otherwise obtain professional information and materials from the iConnect Company Group, we collect contact address details and billing information including credit card or other payment details

  • apply for a job in the iConnect Company Group, we collect the information you include in your application for employment, including your cover letter, resume, contact details and referee reports

  • are an academic, or industry experts or media contact of the iConnect Company Group

  • licences and registrations held as a iConnect Company Public Practitioner or as an workplace requirement (for example employee)

  • are a member of the general public who contacts the iConnect Company Group who elects not to rely on anonymity or pseudonymity, we collect contact address details, usually including but not limited to email addresses and phone numbers and details about the reason for the contact; and 

  • are a recipient of complimentary copies of INTHEBLACK, such as selected academics, media industry members, high-profile business or governmental persons, we collect contact address details.

In each case, we seek to keep the personal information we need updated and accurate.

3.2. iConnect Company Advice

Authorised Representatives of iConnect Company Advice and their Advisers need to be intimately informed about the financial and related affairs of their clients, in order to be able to provide them with financial advice services and credit activities. In its oversight and monitoring role, iConnect Company Advice in turn needs to be informed of such matters from time to time in relation to clients of the Authorised Representatives and Advisers. That may in some cases, in appropriate circumstances, include clients’ tax file numbers.

In addition, if you are:

  • an Authorised Representative of iConnect Company Advice or an Adviser, we collect information including your entity/name, address, contact number and where relevant, gender, date of birth, address, email address, proof of identity details, employment details, academic results, accreditation, communication preferences and payment details

  • a potential Authorised Representative of iConnect Company Advice or an Adviser¸ we collect similar information; and

  • a client or potential client of iConnect Company Advice and its Authorised Representative or an Adviser, we may collect information including your name, address, contact number, gender, date of birth, address, email address and communication preferences and other personal information to enable iConnect Company Advice, its Authorised Representatives and Advisers to provide the financial advice service and credit activities to you as well as to enable us to refund commissions to you.  

3.3. Sensitive information

Under Australian law, sensitive information is a subset of personal information that is generally afforded a higher level of privacy protection. Sensitive information includes health and genetic information and information about racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record and some types of biometric information. 

The iConnect Company Group’s policy is only to collect sensitive information where it is reasonably necessary for our functions or activities and either:

  • the individual has consented; and

  • we are required or authorised by or under law (including applicable privacy legislation) to do so.

For example, we may collect:

  • information about your membership of other professional associations (such as Chartered Accountants Australia and New Zealand)

  • information about dietary requirements or mobility needs when we conduct events such as conferences and seminars

  • information about medical conditions in the context of exams, as part of a special consideration application or so that we can implement special exam arrangements

  • copies of medical reports and psychiatric assessments in the course of a professional conduct investigation

  • identification as a participant in the Uni-Qualified Fund

  • identification as Aboriginal or Torres Strait Islander

  • information with regard to criminal convictions in relation to iConnect Company members and prospective members

  • health information about clients in the context of financial advice services and credit activities, where it is relevant to such advice. As an example for insurance we may collect information about what is being insured as the beneficiaries, a client’s health and financial information depending on the type of insurance. Sensitive health information is only collected with a client’s consent; and

  • transaction information, records of queries and complaints in relation to financial advice services and credit activities from iConnect Company Advice and in relation to a claim, collecting additional information to assess the claim, as well as information to enable us to refund commissions to you.

3.4. Collection of information through our website

Cookies

The iConnect Company Group uses cookies. A cookie is a small string of information that a website transfers to your browser for identification purposes. Depending on the surrounding circumstances, the cookies used by the iConnect Company Group may or may not identify individual users who log into the website. If they do reveal your identity, they constitute personal information, and thus are the subject of the Privacy Act.

Most internet browsers are set to accept cookies. If you prefer not to receive them, you can adjust your internet browser to reject cookies, or to notify you when they are being used. There are also software products available that can manage cookies for you. Rejecting cookies can, however, limit the functionality of our website (such as preventing users from logging on and making purchases).

The iConnect Company Group sometimes uses cookies to deliver third party partner or sponsor advertising on various websites you may visit. iConnect Company Group also uses online behavioural advertising as part of optimising email campaigns based on audience behaviour – for example – reaction or no reaction to a campaign.

3.5. What if you don’t want to provide your personal information?

The iConnect Company Group’s policy is to provide individuals with the option of not identifying themselves, or of using a pseudonym, when dealing with us if it is lawful and practicable to do so. A pseudonym is a name or other descriptor that is different to an individual’s actual name.

For example, the iConnect Company Group’s policy is to enable you to access our website and make general phone queries without having to identify yourself and to enable you to respond to our surveys anonymously.

In some cases however, if you don’t provide us with your personal information when requested, we may not be able to respond to your request or provide you with the product or service that you are seeking. For example, you must identify yourself to become a iConnect Company member and, if you sit an exam for the Program, we will check your photo ID and digital signature, to confirm that you are the person who is entitled to sit for the exam.

4. How we collect and hold personal information

4.1. Methods of collection

The iConnect Company Group is required by the Privacy Act also to collect personal information only by lawful and fair means. If it is reasonable and practicable, we will collect personal information we require directly from you. 

The iConnect Company Group collects personal information in a number of ways, including:

  • by email

  • over the telephone

  • through written correspondence (such as letters, faxes and emails)

  • on hard copy forms (including event registration forms, network registration forms competition entry forms and surveys)

  • in person (for example, at job interviews and in exams)

  • through our website (for example, if you make an online purchase or complete and submit a web form such as the Update my Profile form or a iConnect Company membership application form, or if you participate in a live chat)

  • at seminars and functions (for example, if you fill out an assessment form or leave us your business card)

  • during examinations and assignments conducted as part of our educational programs

  • electronic systems such as applications

  • through surveillance cameras (which we use for security purposes); and

  • from third parties, including: 

    • educational providers that assist us in running our educational programs (including organising and conducting assessments)

    • direct marketing database providers

    • the ATO or ASIC (for example, through correspondence in relation to conduct of iConnect Company members)

    • insurers in relation to professional indemnity insurance

    • public sources, such as telephone directories, membership lists of business, professional and trade associations, public websites. ASIC searches, bankruptcy searches and searches of court registries; and

    • Authorised Representatives of iConnect Company Advice and Advisers in relation to iConnect Company Advice’s supervision and oversight of the activities of such Authorised Representatives and Advisers.

4.2. Collection notices

Where the iConnect Company Group collects personal information directly from you, the iConnect Company Group’s policy is to take reasonable steps to notify you of certain matters. We do this at or before the time of collection, or as soon as practicable afterwards. The matters include:

  • our identity and how to contact us

  • the purposes for which we are collecting the information

  • whether the collection is required or authorised by or under an Australian law or a court or tribunal order

  • the third parties (or types of third parties) to whom we would normally disclose information of that kind

  • whether any of those third parties are located overseas and, if practicable to specify, the countries in which they are located; and

  • the fact that this Privacy Policy contains information about how to access and correct personal information and make privacy complaints (and how we will deal with those complaints).

The iConnect Company Group will generally include these matters in a collection notice. For example, where personal information is collected on a paper or website form, we will generally include a collection notice, or a clear link to it, on the form. 

Collection notices may provide more specific information than this Privacy Policy in relation to particular collections of personal information. The terms of this Privacy Policy are subject to any specific provisions contained in collection notices and in the terms and conditions of particular offers, products and services. We encourage you to read those provisions carefully.

Where the iConnect Company Group collects information about you from a third party, our policy is to take reasonable steps to make sure that you are made aware of the collection details listed above and, if you may not be aware that that we have collected the information, of the fact and circumstances of the collection. 

4.3. Unsolicited information

Unsolicited personal information is personal information the iConnect Company Group receives that we have taken no active steps to collect (such as an employment application sent to us by an individual on their own initiative, rather than in response to a job advertisement). 

We may keep records of unsolicited personal information if the Privacy Act permits it (for example, if the information is reasonably necessary for one or more of our functions or activities). If not, the iConnect Company Group’s policy is to destroy or de-identify the information as soon as practicable, provided it is lawful and reasonable to do so.

5. Disclosure of personal information to third parties

Under the iConnect Company Group’s policy, personal information may be disclosed to the following third parties where appropriate for the purposes set out under heading 2 above:

  • financial institutions for payment processing

  • insurers

  • persons involved in external dispute resolution involving the iConnect Company Group

  • universities and other educational service providers involved with or engaged by iConnect Company for the Program and other professional programs

  • iConnect Company Member Benefits partners and sponsors (so that they can provide members with information about their products and services)

  • a iConnect Company member’s employer (including to confirm membership status and provide educational program results where the employer or iConnect Company subsidises some or all of the individual’s Program fees) or under the Recognised Employer Program

  • marketing leads to iConnect Company Advice’s Authorised Representatives and Advisers

  • a University Tuition Provider (to provide education program results if the member is concurrently enrolled in a post-graduate qualification with the tuition provider)

  • international accounting bodies with which we have Mutual Recognition Agreements (for example, to confirm a iConnect Company member’s membership status);

  • members of iConnect Company committees (such as Divisional and Branch Councils, advisory committees, member and discussion groups formed to consider topics of interest to the accounting profession)

  • regulatory bodies for Anti-Money Laundering and Counter-Terrorism, and combatting fraud and other crime, in compliance with legislative requirements

  • bodies such as the Financial Ombudsman Service for the resolution of complaints and disputes

  • ASIC and similar bodies to comply with our legal obligations

  • in the context of immigration and citizenship, to government and regulatory bodies such as the Department of Immigration and Citizenship, Australian Education International – National Office for Overseas Skills Recognition and the Department of Education, Employment and Workplace Relations; and to an individual’s migration agent (in connection with applications for General Skills Migration)

  • if you are participating in the Malaysian Uni-Qualified Fund, to TalentCorp Malaysia Berhad in accordance with the requirements of that Fund

  • referees whose details are provided to us by job applicants

  • third parties who have complained about members (including to advise them of the conduct and outcome of the complaint); and 

  • the iConnect Company Group’s contracted service providers, including: 

    • information technology service providers

    • publishers of our newsletters, student handbooks and course material

    • conference organisers

    • marketing and communications agencies

    • call centres and call training centres (including the third party that conducts member surveys on our behalf)

    • mailing houses, freight and courier services

    • printers and distributors of direct marketing material

    • external business advisers (such as recruitment advisers, auditors and lawyers)

    • transcript recording service providers, in relation to disciplinary proceedings

    • regulatory bodies as required by law

    • other professional bodies of which a iConnect Company member is also a member in relation to disciplinary proceedings; and 

    • iConnect Company and iConnect Company Advice may also share personal information in relation to the professional conduct administration of iConnect Company embers and public practitioners’ quality reviews, but only in so far as that personal information is relevant to the other company.

For iConnect Company Advice this may include for Authorised Representatives and their Advisers to insurers, financial services organisations, payment systems operators, fraud bureaus or other organisations to identify, investigate or prevent fraud or other misconduct and external dispute resolution schemes.

In the case of these contracted service providers, the iConnect Company Group may disclose personal information to the service provider and the service provider may in turn provide us with personal information collected from you in the course of providing the relevant products or services.

The iConnect Company Group's holds numerous events, such as iConnect Company Congress. Third party sponsors and exhibitors help us defray the costs of staging such events. Commonly, such sponsors and exhibitors conduct competitions and similar activities at those events. Where attendees indicate their consent expressly or by their actions, the iConnect Company Group may facilitate the process by which such information as the name, title, corporate affiliation and contact details of consenting participants to sponsors and exhibitors for follow up marketing by those sponsors and exhibitors.

Personal information may also be disclosed to third parties with the consent of the record subject.

6. Cross border disclosure of personal information

iConnect Company has members in more than 120 countries, operates in a number of international jurisdictions, including the People’s Republic of China, Hong Kong, Vietnam, Singapore, Malaysia, Indonesia, New Zealand and the United Kingdom. These overseas offices are part of iConnect Company. Disclosure of personal information to these countries may occur in the normal course of iConnect Company’s business.

Under heading 5 above, we set out a wide variety of situations in which personal information may be disclosed. In some of those situations, the disclosure may be to parties located overseas, for example:

  • to international accounting bodies with which we have Mutual Recognition Agreements (for example, to confirm a member’s membership status)

  • to members of iConnect Company committees (such as Divisional and Branch Councils, advisory committees, member and discussion groups formed to consider topics of interest to the accounting profession) who are located overseas

  • if you are participating in the Malaysian Uni-Qualified Fund, to TalentCorp Malaysia Berhad in accordance with the requirements of that Fund; and

  • to referees whose details are provided to us by job applicants

The iConnect Company Group may also disclose personal information to third parties located overseas in the following situations and analogous situations:

  • member’s names and relevant addresses may be provided to a direct mail provider in Hong Kong, which assists the Bank of East Asia (one of our Member Benefits partners and sponsors) to send marketing material to our members

  • member details may be disclosed to international accounting bodies with whom we have Mutual Recognition Agreements for example if a member applies for a reciprocal membership

  • details of members who undertake our Singapore Taxation Workshop are provided to the Tax Academy of Singapore, for exam administration and management purposes;

  • details of members may be disclosed to the New Zealand Financial Markets Authority and the Registrar of Companies in accordance with iConnect Company’s accreditation under the Auditor Regulation Act 2011 (New Zealand)

  • where iConnect Company members are located in one of the international jurisdictions in which iConnect Company operates, any disciplinary proceedings are likely to be conducted in the relevant jurisdiction. Information relevant to the proceedings, including personal information may be disclosed to panel members located overseas

  • likewise, examinations are conducted in the international jurisdictions in which iConnect Company operates. Personal information about candidates may be disclosed to a third party contracted to conduct such examinations

  • members in overseas locations are advised of complaints made against them and responses are sought from such members

  • personal information may be sent to members of disciplinary tribunals in overseas locations; and 

  • information about individuals applying for General Skills Migration may be disclosed to their migration agents, who may be located anywhere around the world.

In each case, the iConnect Company Group’s policy is to comply with the requirements of the Privacy Act that apply to cross border disclosures of personal information, as well as with any legal requirements applicable in the relevant jurisdiction.

7. Use of government related identifiers

The iConnect Company Group’s policy is to not:

  • use a government related identifier of an individual (such as a Medicare number or driver's licence number) as our own identifier of individuals

  • otherwise use or disclose such a government related identifier; and

  • unless this is permitted by the Privacy Act (for example, where the use or disclosure is required or authorised by or under an Australian law or a court or tribunal order).

8. Data quality and security

8.1. General

The iConnect Company Group holds personal information in a number of ways, including in electronic databases, email contact lists, and in paper files held in drawers and cabinets, locked where appropriate. Paper files may also be archived in boxes and stored offsite in secure facilities. The iConnect Company Group’s policy is to take reasonable steps to:

  • make sure that the personal information that we collect, use and disclose is accurate, up to date and complete and (in the case of use and disclosure) relevant; and

  • protect the personal information that we hold from misuse, interference and loss and from unauthorised access, modification or disclosure.

You can also help us keep your information up to date; by letting us know about any changes to your personal information, such as your email address or phone number. If you are a member, you can easily review and update your information on an on-going basis, through our online "Update my profile" page.

8.2. Security

The steps we take to secure the personal information we hold include ICT security (such as encryption, firewalls, anti-virus software and login and password protection), secure office access, personnel security and training and workplace policies.

Payment security

The iConnect Company Group processes assessment, membership and other payments using EFTPOS and online technologies. iConnect Company’s policy is to ensure that all transactions processed by the iConnect Company Group meet industry security standards to ensure payment details are protected.

Website security

While the iConnect Company Group strives to protect the personal information and privacy of website users, we cannot guarantee the security of any information that you disclose online and you disclose that information at your own risk. If you are concerned about sending your information over the internet, you can contact the iConnect Company Group by phone or post.

You can also help to protect the privacy of your personal information by keeping passwords secret and by ensuring that you log out of the website when you have finished using it. In addition, if you become aware of any security breach, please let us know as soon as possible.

Third party websites

Links to third party websites that are not operated or controlled by the iConnect Company Group are provided for your convenience. The iConnect Company Group is not responsible for the privacy or security practices of those websites, which are not covered by this Privacy Policy. Third party websites should have their own privacy and security policies, which we encourage you to read before supplying any personal information to them.

9. Access and correction of your personal information

Individuals have a right to request access to the personal information that the iConnect Company Group holds about them and to request its correction. 

9.1. Members and prospective members

iConnect Company members and prospective members can readily access and correct their own personal information, including changing their communication preferences, by visiting the “Update my profile” page on the iConnect Company website or the iConnect Company Advice website.

For any personal information that can’t be accessed and corrected through “Update my profile”, iConnect Company members and prospective members, and iConnect Company Advice Authorised Representatives can follow the access and correction procedures for non-members (set out under the next heading).

9.2. Non-members

If you are not a iConnect Company member, you can contact our Privacy Officer (details under heading 12 below) if you would like to access or correct the personal information that we hold about you. We may ask you to verify your identity before processing any access or correction requests, to ensure that the personal information we hold is properly protected.

Access

10. In the event that a speaker or speaker(s) cannot attend, and due to unforseen circumstances, a substitute speaker will attend which may fulfil the speaker obligations of the original speaker whether this be deemed to be equivalent or not in the eyes of the attendee. iConnect Company will not be held responsible for any loss caused by speaker substitution in a situation that is beyond the control of iConnect Company. 

The iConnect Company’s Group’s policy is to provide you with access to your personal information, subject to some exceptions permitted by law. We may provide access in the manner that you have requested provided it is reasonable and practicable for us to do so. We may however charge a fee to cover our reasonable costs of locating the information and providing it to you. 

Correction

If you ask the iConnect Company Group to correct personal information that we hold about you, or if we are satisfied that the personal information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, the iConnect Company Group’s policy is to take reasonable steps to correct that information to ensure that, having regard to the purpose for which it is held, the information is accurate, up-to-date, complete, relevant and not misleading. 

If the iConnect Company Group corrects personal information about you, and we have previously disclosed that information to another agency or organisation that is subject to the Privacy Act, you may ask us to notify that other entity. If so, the iConnect Company Group’s policy is to take reasonable steps to do so, unless this would be impracticable or unlawful.

Timeframe for access and correction requests

Except in the case of more complicated requests, the iConnect Company Group will endeavour to respond to access and correction requests within 30 days. 

What if we refuse your request for access or correction?

If the iConnect Company Group refuses your access or correction request, or if we refuse to give you access in the manner you requested, the iConnect Company Group’s policy is to provide you with a written notice setting out:

  • the reasons for our refusal (except to the extent that it would be unreasonable to do so); and

  • available complaint mechanisms.

In addition, if we refuse to correct personal information in the manner you have requested, you may ask us to associate with the information a statement that the information is inaccurate, out-of-date, incomplete, irrelevant or misleading, and we will take reasonable steps to associate the statement in such a way that will make it apparent to users of the information.

10. Complaints

If you have a complaint about how the iConnect Company Group has collected or handled your personal information, please contact our Privacy Officer (details under heading 12 below).

Our Privacy Officer will endeavour in the first instance to deal with your complaint and take any steps necessary to resolve the matter within one week. 

If your complaint can’t be resolved at the first instance, we will ask you to complete a Privacy Complaint Form, which details (for example) the date, time and circumstances of the matter that you are complaining about, how you believe your privacy has been interfered with and how would you like your complaint resolved. 

Complaints process

We will endeavour to acknowledge receipt of the Privacy Complaint Form within five business days of receiving it and to complete our investigation into your complaint in a timely manner. This may include, for example, gathering the facts, locating and reviewing relevant documents and speaking to relevant individuals. 

In most cases, we expect that complaints will be investigated and a response provided within 30 days of receipt of the Privacy Complaint Form. If the matter is more complex and our investigation may take longer, we will write and let you know, including letting you know when we expect to provide our response. 

Our response will set out:

  • whether in the Privacy Officer’s view there has been a breach of this Privacy Policy or any applicable privacy legislation; and

  • what action, if any, iConnect Company will take to rectify the situation.

If you are unhappy with our response, you can refer your complaint to the Office of the Australian Information Commissioner or, in some instances, other regulatory bodies, such as the Victorian Health Services Commissioner or the Australian Communications and Media Authority.

11. Retention of personal data

All personal data that has been collected from you by the iConnect Company Group will only be kept for a limited duration that is relevant to the purpose for which your personal data is to be used and for as long as required by applicable law.

12. Further information

Please contact the iConnect Company Group if you have any queries about the personal information that we hold about you or the way we handle that personal information. Our contact details for privacy queries and complaints are set out below. 

13. Changes to this policy

We may amend this Privacy Policy from time to time. The current version will be posted on our website and a copy may be obtained free of charge from our Privacy Officer.

Privacy Officer

Attention Privacy Officer

Brisbane, QLD, Australia 4000

E:  masterclasshelp@gmail.com

iConnect Company Pty Ltd Refund Policy

Last updated:24 March, 2019

Application

These Event terms apply to iConnect Company’s:

  • face to face workshops

  • conferences

  • all live webinars; and

  • any other iConnect Company events, courses or programs (including assessments),

(each an "Event"), unless the Event has its own specific terms, in which case those terms will apply to the extent of any inconsistency with these Event Terms. For example, RG146 Compliance Solution RTO Policy 8: Fees, Charges and Cancellations contains specific deferral, refund and cancellation policies for relevant programs and Public Practice Program Intensive Rules and Regulations, and those specific Event terms will apply instead of these Event Terms where there is any inconsistency between the two.

These Event Terms govern iConnect Company Ltd ("iConnect Company") and each person ("Attendee, You or Your") who has either: (1) registered or enrolled to attend  or participate in an Event; or (2) been invited by iConnect Company to attend the Event.

In these Event Terms, the term “Registration” includes “enrolment”, and “Register” (which includes “enrol”) has a corresponding meaning.

Please read these Event Terms carefully as they contain important information. You acknowledge that You have read and agree to be bound by these Event Terms upon: (1) submitting Your Registration to iConnect Company (whether hard copy or electronic); or (2) attending or participating in the Event if You are not required to Register for the Event.

1. Registrations

1.1 Your Registration is subject to acceptance by iConnect Company which acceptance will be confirmed in writing (including but not limited to email) ("In Writing") after iConnect Company has received Your fully completed Registration, the fee (if required) related to your registration ("Fee") and any required supporting documents. iConnect Company may in its absolute discretion for any reason refuse to accept Your Registration.

1.2 iConnect Company’s preferred method of Registration is online. If You encounter difficulties with online Registrations, please contact us.

1.3 iConnect Company may provide offline Registrations via fax or mail. iConnect Company will use its best efforts to process offline Registrations within two (2) working days of receipt.

1.4 If iConnect Company has invited you in writing to attend the Event without the need to Register and / or make any payment, You must provide Your confirmation of attendance to iConnect Company within the time specified in the invitation (if any) in order for iConnect Company to register You for the Event.

1.5 The Fee for the Event is correct at the time of publication. iConnect Company reserves the right to change the Fee at any time but changes will not affect Registrations which have already been confirmed In Writing by iConnect Company.

1.6 Attendees travelling from overseas or out of state locations should obtain an Event confirmation from iConnect Company before confirming their travel arrangements. You remain solely responsible for any travel arrangements that you make.

2. Cancellation or Transfers by Attendee

2.1 Cancellation

2.1.1 Notification of cancellation of Your Registration for the Event must be made In Writing ("Notification") and sent to iConnect Company by mail or email to the attention of Member Administration at your local iConnect Company office. The Notification must include all relevant information regarding the bank account to which a possible refund may be remitted.

2.1.2 If the notification is received by iConnect Company sixty (60) days or more before the date of the Event ("Final Cancellation Date"), iConnect Company will provide You with a refund of the Fee minus any reasonable administration costs (as determined by iConnect Company). No refunds will be made for cancellations received after the Final Cancellation Date.

2.1.3 Subject to clause 2.1.2, no refunds will be given for Your cancellation of, or non-attendance at, any part of an Event. To avoid doubt, this clause 2.1.3 also applies to multi-day Events (held across more than one day). So, for example, if You Registered for a two-day workshop, there is no refund for day one if You only attend day two.

2.2 Transfers

You may transfer to another activity at the Event (for example, sessions, luncheons, workshops, presentations, seminars or any other activity offered at the Event, if any) ("Activity") by notifying iConnect Company in writing at least thirty (30) days prior to the Activity. Transfers are subject to the applicable Registration Fee (if any) for the Activity that You are seeking a transfer to.

2.3 Substitution

If You wish to send a substitute person to the Event or to an Activity in Your place, You must advise iConnect Company In Writing within thirty (30) working days prior to the Event or Activity. Substitutions are subject to any additional fees including but not limited to the applicable Registration Fee (for example, if the substitute is a non-member additional fees may be payable).

2.4 Parking

Parking is to be pre-paid and no liability will be had as to damage or loss or theft. The pre-paid ticket entitles the attendee to an entry into a specified carpark which is subject to change due to factors beyond the control of iConnect Company Pty Ltd. Parking ticket entry valid for substitution but this must be done by the purchaser. Details for pre-paid parking will be distributed roughly one week prior to the conference. Parking at QUT venue is to be at the attendees own cost and liability should certain conditions not be met. These include but are not limited to:

incorrect validation, failure to validate parking ticket, loss of a parking ticket, parking in incorrect parking location(s), parking outside allowable hours and outside hours of the conference, ongoing parking, failure to vacate parking when requested, parking in incorrect parking bays such as loading zones, taxi zones, disabled zones and any other zones deemed not fit for parking for the purpose of the conference. The organiser shall have final discretion as to whether the parking is covered under the free parking ticket and if deemed not covered, must cover the cost in it's entirety including any fines or penalties which may be owing will be paid for in its entirety by the conference ticket holder. If any of the parking conditions are not met, the parking will not be provided by the organiser iConnect Company, neither will any penalties that result such as parking fines or parking demerit points. This will be up to the conference attendee in its entirety. 

3. iConnect Company’s rights

3.1 iConnect Company reserves the right at any time to:

(a) change the format, participants, content, location and timing or any

(b) postpone the Event or any part of the Event; or other aspect of the Event;

(c) cancel the Event or any part of the Event, and will not be liable to You for any damages, costs, losses or expenses of any kind incurred or suffered by You as a result of or in relation to iConnect Company modifying, postponing or cancelling the Event or any part of the Event.

3.2 If the Event is cancelled or postponed by iConnect Company:

(a) for reasons that are beyond its reasonable control, iConnect Company may retain the Fee and will not be required to make any refund of the Fee; or

(b) for reasons other than as set out in clause 3.2(a), iConnect Company will refund the Fee minus any reasonable administration costs (as determined by iConnect Company).

4. Your rights and obligations at the Event

4.1 iConnect Company reserves the right, without any liability, to refuse admission to, or to eject You from the Event, in its absolute discretion, including (without limitation), for failure to comply with these Event Terms or if in the opinion of iConnect Company You represent a security risk, nuisance or annoyance to the running of the Event.

4.2 You agree to comply with all reasonable instructions issued by iConnect Company or the operator of the venue for the Event.

4.3 All unauthorised photography and the recording or transmitting of audio or visual material, data or information is expressly prohibited at the Event and/or in or at the venue.

 4.4 You acknowledge that You may be filmed, sound recorded and/or photographed by iConnect Company, the media or any other party at the Event and iConnect Company may use or approve the use of the film, sound recording and/or photograph for any purpose and in any way whatsoever.

5. Limitations of Liability and Indemnity

5.1 Provisions of the Competition and Consumer Act 2010 and other laws in force from time to time in Australia may impose guarantees, warranties, conditions and obligations on iConnect Company ("Consumer Guarantees"). If any of these Event Terms are inconsistent with a Consumer Guarantee, the Consumer Guarantee will apply to the extent of such inconsistency. To the extent permitted by law iConnect Company’s liability and Your sole remedy will be limited to the refund of the Fee paid to iConnect Company. Subject to any applicable Consumer Guarantees, all guarantees, representations, conditions and warranties of any nature are expressly excluded.

5.2 Subject to any Consumer Guarantees and to the maximum extent permitted by applicable law, iConnect Company, its employees, agents and contractors will not be liable for personal injury or death, property damage, or any other loss (including without limitation, liability for negligence, breach of these Event Terms or any other agreement), damage, cost or expense (including, without limitation, loss of profits, business interruption, loss of information, indirect, special, punitive or consequential loss or damage) that You may incur or suffer arising out of or in connection with the Event.

5.3 You agree to fully indemnify and hold iConnect Company, its employees, agents, contractors and sub-contractors ("Representatives") harmless from any claim, cost, demand, liability or damage (including legal costs, professional costs and other expenses on a full indemnity basis) incurred by iConnect Company and/or its Representatives arising out of or in connection with the Event, including but not limited to: (1) a breach of these Event Terms; (2) Your use of the venue or attendance at the Event; (3) any damage to the venue or any goods located at the venue; or (4) the infringement of any intellectual property or other right of any third party (including the venue) by You.

6. General

6.1 iConnect Company reserves the right to amend these Event Terms from time to time and You will be subject to the terms in force at the time iConnect Company Registers You for the Event or You attend the Event, if you do not need to Register, whichever is applicable.

6.2 Any failure, delay or relaxation on the part of a party in exercising, in part or whole, any power, right or remedy conferred upon that party by these Event Terms shall not operate as a waiver of that power, right or remedy.

6.3 If any provision of these Event Terms is invalid or not enforceable by a court of competent jurisdiction, the relevant term is to be read down and shall otherwise be capable of being severed to the extent of the invalidity or unenforceability without affecting the remaining provisions of these Event Terms.

6.4 These Event Terms are governed by and are to be construed in accordance with the laws in force in Queensland. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Victoria and waives any objection that it may have that proceedings have been brought in an inconvenient forum. Where there is any dispute, iConnect Company Pty Ltd may have final discretion and decision.

7. PRIVACY STATEMENT

iConnect Company is committed to protecting Your privacy and the confidentiality and the security of personal information provided by You. The personal information You provide is necessary to process Your Registration form which may include updating Your record and profile information. We may use Your personal information to contact You about professional development and associated events,  provide You with the latest news as to conduct analysis or market research to identify the ongoing needs of registrants, how to become a member of iConnect Company and to generally provide You with information on services and benefits. Personal information provided by You may be disclosed to external organisations that we engage for certain business functions such as our mailing houses, printers, technology service providers and marketing and communications agencies. Your personal inforrmation may be collected to enable You to access and use a iConnect Company online platform. Your personal information may be transferred or stored outside the country where the information was collected for the purposes stated above.

You have the right to access or correct any personal information we hold about You (subject to any applicable legal exceptions) and can do this via the. You can opt out of receiving further communications from us. For more information on iConnect Company’s privacy practices, see our Privacy Policy Page.